Returns & Exchanges

At The Indoor Golf Shop, we want to ensure you are completely satisfied with your golf simulator gear. If your purchase doesn't meet your expectations, you can return most items in new, unused condition within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team or visit our online returns portal with your order number and email address to start the process.

• 2.
  Prepare the Package

  Securely pack the items in their original manufacturer packaging, including all manuals, cables, and accessories to ensure a full refund.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the equipment's condition, we will process your refund to the original payment method within 5-7 business days.